e-Biz Technologies and Microsoft share a vision of the connected workplace: connecting employees to information, connecting your business to your customers, and connecting the systems that make your business run – regardless of platform or programming language. That's the .NET vision.

Built on the Microsoft .NET Framework and designed for low total cost of ownership, Microsoft CRM will transform the way your company improves sales, marketing and service profitability, creating an interconnected workplace that extends across business systems and Web services.

But customer relationship management is about more than technology – it's about customers. Microsoft CRM frees managers, salespeople, and customer service employees from time-consuming processes and empowers them with the information they need to focus on selling effectively and delivering quality service – the business of building profitable customer relationships.

Customer relationships are the backbone of your business – but the tools to effectively manage these relationships have, until now, been geared toward large companies with the resources to support prolonged implementation processes and high costs for training, customization, and maintenance. Microsoft CRM offers powerful CRM functionality from the start – and makes it easy for you to customize, integrate, and maintain your solution efficiently and affordably.
 
EASY to LEARN and USE - Microsoft CRM offers an intuitive user interface, centralized activity management, and single-click access to information, reports, and sales and customer service functionality.  With Microsoft CRM, sales people can access full sales functionality from Microsoft Outlook® – whether they're online or offline – or work from any location using a Web browser.

MICROSOFT CRM…a .NET-Connected Solution:

• Accessible through Microsoft Outlook and the Web.
• Offers users a complete customer view, easy sharing of information and automated business processes
• Provides access to full sales functionality through Outlook.
• Includes comprehensive reports for evaluating business performance and forecasting sales activity.
• Designed for rapid deployment and efficient, affordable customization and maintenance.
• Easy to learn and use.
• Integrates easily with Microsoft Business Solutions for Financial Management.
• Extends to integrations with third-party and Web-based systems.